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Shipping Policy

At Pravaran, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy outlines our shipping process, timelines, and important details regarding delivery.

1. Order Processing Time

  • All orders are processed within 1–3 business days
  • Orders are not processed on Sundays or public holidays
  • In case of high demand, processing time may be slightly extended

Once your order is processed, it will be shipped and you will receive a confirmation message/email.

2. Delivery Time

Estimated delivery timelines:

  • Metro cities: 4–7 business days
  • Other locations: 5–10 business days

Please note:

  • Delivery times are estimates, not guarantees
  • Delays may occur due to logistics issues, weather, or external factors

3. Shipping Charges

  • We may offer free shipping on selected products or orders
  • Any applicable shipping charges will be displayed at checkout

4. Order Tracking

Once your order is shipped, you will receive:

  • A tracking ID
  • Courier partner details

You can use this to track your order in real time.

5. Incorrect Address / Failed Delivery

  • Customers must provide accurate shipping details
  • If an order fails due to incorrect address or unavailability:
    • Re-shipping charges may apply
    • We are not responsible for delays caused by incorrect information

6. Cash on Delivery (COD)

For COD orders:

  • Orders may be confirmed via call or message before dispatch
  • Please ensure availability at the time of delivery
  • Repeated refusal of COD orders may lead to restrictions on future orders

7. Delayed or Lost Orders

If your order is delayed beyond the expected timeframe:

  • Please contact us with your order details
  • We will coordinate with the courier partner to resolve the issue

In rare cases of lost shipments, we will assist with resolution as per our policies.

8. Partial Deliveries

If your order contains multiple items:

  • Items may be shipped separately
  • You may receive them in different packages at different times

9. International Shipping

Currently, we do not offer international shipping.

10. Contact Us

For any shipping-related queries:

  • Email: pravaran02@gmail.com